Housing is now OPEN!
The Annual Meeting will be held at the Rosen Centre Hotel (9840 International Drive, Orlando, FL 32819) and the Orange County Convention Center (PO Box 691509, Orlando, FL 32869). The Rosen Centre Hotel is the headquarter hotel for the 2019 Annual Meeting. ACSM has negotiated discounted hotel rates at specific hotels for ACSM attendees and encourages all attendees to book within the room blocks. You must make your hotel reservation through Orchid Events. Hotel reservations are taken on a first-come, first-served, space available basis. Submit your request as soon as possible for the best opportunity of receiving your hotel choices.
Deadline: All reservations must be received by April 25, 2019, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates.
Ways to Book Hotel Reservations:
Online: HOUSING LINK (for new reservation OR to modify or cancel an existing hotel reservation)
Telephone: Agents available 7:00 a.m. to 6:00 p.m. Mountain Standard Time, Monday through Friday
Toll-free (US): 1-888-665-1367 International: +1-801-505-5258
Print the Hotel Reservation Form and email, tax, or mail to Orchid.Events.
Fax: Fax completed forms to (801) 355-0250 (do not mail after faxing)
Mail: Orchid.Events, 175 S. West Temple, Suite 30, Salt Lake City, Utah 84101
Deposit: All reservation requests must be accompanied by a credit card guarantee or check equaling the amount of one night’s room & tax for each room reserved. If you wish to send a check deposit for your reservation it must be received by Orchid Events at least 45 days before your scheduled arrival date.
Acknowledgments: Orchid Events will send reservation acknowledgements within 24 hours via email if booked online or by telephone; fax and mail acknowledgements will be sent within 72 hours of receipt. If you do not receive your acknowledgement in this time frame, contact Orchid Events. You will not receive a written confirmation from the hotel.
Cancellations & Changes: Reservations cancelled after April 25, 2019 will be subject to a $30 processing fee for each room cancelled charged by Orchid Events. Deposit of one night’s room and tax will be forfeited entirely if cancellation occurs within 5 days of arrival date. Through May 21, 2019 changes and cancellations can be made online or by contacting Orchid Events via e-mail at firstname.lastname@example.org. After May 21, 2019, contact your hotel to make changes and/or cancellations.
Questions & Special Request? For questions or special requests, please contact Orchid Events at 888-665-1367 or e-mail email@example.com. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.
Students: Are you looking to offset your housing costs? If so, please indicate your interest in room sharing when you register online. Already registered? Please email firstname.lastname@example.org and we will add you to our roommate list. We will forward the complete list of potential roommates in mid-April for you to contact.
PLEASE NOTE: Orchid Event Solutions is the ONLY housing provider for our ACSM Annual Meeting Conference in Orlando, and it is the only housing website you can book through.
Sham housing companies are approaching ACSM members and exhibitors with fraudulent offerings of hotel rooms at significant discounts. Lured by highly attractive rates, exhibitors and attendees fall prey to these imposters losing significant deposits, discovering hidden costs, up front charges or being bait and switched to hotel rooms they never booked.
Of course, these companies are in no way affiliated with ACSM Annual Meeting, or the official hotels in Orlando. They troll the internet and association Web sites looking for annual events and then gain access to email addresses for direct contact or draw attendees to their Web sites posing as your association’s sanctioned housing provider. Do not give them your credit card information.
Orchid Events is the ONLY official housing company for this event and will not contact you directly to make a reservation. Booking through ACSM’s official housing provider, Orchid Events ensures you will be working with a reputable company, that your credit card information is secure, and that you will benefit from all services provided to conference attendees at the official hotels including shuttle transportation to the convention center.
If you are contacted by anyone asking if you need a room reservation for the ACSM Annual Meeting, or if they represent themselves as the “ACSM housing provider,” please get as much information as you can, then contact Orchid Events at email@example.com or call toll-free 1-888-747-7850.
Why Stay at a Conference Hotel?
ACSM has secured room blocks for attendees and exhibitors at a variety of hotels to meet all tastes and budgets. These participating hotels are providing discounted rates to you based on a guaranteed percentage of attendees staying in these official conference hotels.
When you book your room with Orchid Events you will receive the following benefits:
- Immediate email acknowledgement of your hotel assignment;
- Peace of mind that you have a reservation at an “official” ACSM hotel at the discounted rate
- Provided with complimentary access to the internet in your hotel guest room
- Receive important meeting related materials in your hotel room (door drops)
- Protection in the event the hotel has oversold guest rooms
- And much more!
When rooms are booked at hotels that are NOT within our official hotel block and/or you do not use Orchid Events:
- ACSM is exposed to penalties for not fulfilling our room block commitments, by avoiding hotel penalties , ACSM is able to keep show costs down
- ACSM risks our ability to rebook preferred hotels and receive discounted rates
- ACSM risks losing qualification for the amount of space needed at the convention center
- ACSM is unable to assist in the event a reservation can’t be located in the hotel’s system
- ACSM is unable to help protect reservations in the event the hotel “oversells” its room inventory